Steam refund calculator
Steam usually refunds a game if you ask within 14 days of buying it and you've played less than 2 hours. Enter your purchase date and playtime to see where you stand.
The refund rules in short
- 14 days from purchase and under 2 hours of playtime. If you meet both, Steam refunds it, no reason needed.
- Pre-orders can be refunded any time before release.
- Outside the window, Steam can still look at special cases, so it never hurts to ask.
Never miss the window
Steam Value Checker can remind you before the two-hour and fourteen-day windows close, so you can decide while it's still free to change your mind.
How to get started
- Enter the purchase date and hours played.
- Read the result.
- If you're eligible, open Steam Support, pick the game under Purchases and choose “I would like a refund”.
Questions
Does it work for DLC?
Mostly yes, the same 14-day, 2-hour idea applies to DLC, though some in-game items are different.
Where do I see my hours played?
In your Steam library, on the game's page, under Play Time.
Does Steam refund to my card?
Usually to your original payment method, or to Steam Wallet if you pick that.